WestJet uses Terminal 2 for check-in and baggage drop-off, while Terminal 3 is used for security screening and boarding. Terminal 2 caters to the large number of departing passengers by providing either streamlined check-in or baggage screening. Moreover, WestJet representatives assist passengers with last-minute requests to fly.
Arriving passengers flying WestJet will land at Terminal 3, where the baggage claim area can be accessed easily. Passengers flying from Canada must clear customs and immigration procedures at Terminal 2.
The WestJet Airlines Terminal at Los Angeles International Airport (LAX) – An Overview
The following quick reference list of all the necessary contacts and facts that WestJet Airlines passengers need to know:
| Airport | Los Angeles International Airport |
| Airport IATA Code | LAX |
| Airline | WestJet |
| IATA Code | WS |
| ICAO Code | WJA |
| Terminal | Check-in at Terminal 2; Security & boarding at Terminal 3 |
| Contact Details | 1-888-937-8538 (WestJet Customer Support) |
| Address | 1 World Way, Los Angeles, CA 90045, USA |
| Website | https://www.westjet.com/ |
| facebook.com/WestJet | |
| X | twitter.com/WestJet |
| Youtube | youtube.com/WestJet |
| instagram.com/WestJet |
Which Terminal is WestJet at Los Angeles International Airport (LAX)?
The WestJet flight operates from Terminal 2 at Los Angeles International Airport (LAX) for check-in and baggage drop-off. Nevertheless, the flight operates from LAX Terminal 3 for security checks.
WestJet Airlines Departures Terminal – LAX
WestJet departures at LAX are handled from a specific terminal with check-in counters and security access. Below are the key details.
Check-in: WestJet’s check-in counter is located in the departures section of Terminal 2. This is where one can drop off luggage, obtain boarding passes, and receive other ticketing services.
Security Screening: After check-in, passengers will need to proceed to Terminal 3 for security screening and boarding gates.
Average Security Wait Times: You can also check average LAX security wait times.
WestJet Airlines Arrivals Terminal at LAX
At Los Angeles International Airport (LAX), WestJet Airlines aircraft land in Terminal 3. An outline of the WestJet passenger arrival procedure is provided below:
Immigration: Upon arrival, passengers should proceed to the international arrivals area at Terminal 3. Travelers must carry their passports, visas, and other documents to expedite immigration clearance. The Automated Passport Control kiosks can be used by eligible passengers to hasten their immigration clearance.
Baggage: From here, after clearing immigration, follow the signs that lead to LAX baggage claim. Terminal 3 has signs indicating where the baggage claim is located.
Customs: When you reach the customs area, collect your luggage and proceed to the customs counter, where you may be questioned about items you are carrying to the U.S. or about items with a value exceeding 10,000 USD, which will require you to make declarations.
WestJet Airlines Services at LAX Airport
WestJet airlines offer a wide range of services to its passengers. For example, passengers can enjoy free Wi-Fi throughout the terminal.
In addition, customer service counters operate 24/7 and provide help with flight changes, upgrades, and travel questions. On the other hand, self-service kiosks make checking and dropping off bags easier.
Take a look at the list of services and amenities provided at Terminal 2 and 3:
| Access to the Delta Sky Club | Oversized baggage assistance |
| Full-service ticket counters | Seat selection for all passengers |
| Free Wi-Fi | Charging stations in gate areas |
| Add services like wheelchair assistance or dietary needs | Earn and redeem WestJet Dollars |
| Pre-boarding for passengers with special needs | Bag drop counters for checked baggage |
| Lost & Found assistance | Self-service check-in kiosks |
| Support for unaccompanied minors & passengers with disabilities | TSA PreCheck® and CLEAR access for eligible travelers |
| Priority services for Elite members | Same-Day Flight Changes |
| Bilingual staff (English and French), translation support | Flight Cancellations |
| Wheelchair service and mobility assistance | Use WestJet travel credits or vouchers |
| Priority boarding for WestJet Rewards Elite members | Staff assist with verifying passports and visas |
Lounge Access for WestJet Airlines Passengers at LAX Airport
For passengers flying with WestJet Airlines and arriving at Los Angeles International Airport (LAX), passengers cannot access the WestJet Partners lounge. However, passengers can use the lounges available in Terminal 3 as well as TBIT.
The following lounges are of interest to WestJet passengers at LAX Airport:
- Plaza Premium Lounge (Terminal 3)
- Plaza Premium Lounge (TBIT – Pier E)
- Aspire Lounge Transborder
Pet Travel & Special Assistance for WestJet Passengers at LAX Airport
WestJet lets cats, dogs, rabbits, and birds travel in the cabin. One pet travels in the cabin on WestJet. The pet has to fit inside the kennel:
Security screening: At LAX, security personnel in Terminal 3 must remove pets from their carriers during screening.
Service dogs: WestJet can carry service dogs for passengers with disabilities free of charge.
Mobility Assistance: The airline provides wheelchair services to passengers at LAX. They also include transportation between Terminals 2 and 3. The airline would have accepted wheelchairs, braces, and crutches that are medically necessary without any charge.
Pre-boarding assistance: WestJet provides priority boarding to those who require extra time or assistance. Pre-boarding also requires you to be available during the pre-boarding call at the departure gates.
Ground Transportation at LAX Airport
Ground transportation options from LAX include taxis, Uber, Lyft, and FlyAway Buses. The rental car and hotel shuttles are available at the Arrivals level.
Map of WestJet Airlines Terminal at Los Angeles International Airport (LAX)
Below is an interactive map for the WestJet terminal. The interactive map will help passengers understand the WestJet terminal. The map will also help passengers locate check-in counters, security, flight gates, washrooms, lounges, food and beverage, and retail.
With modern amenities, friendly employees, and special services for frequently flying passengers and those with special needs, Terminal 2 assures that every passenger’s experience in LAX Airport is a comfortable and hassle-free one. It is very important that you also look up your flight and boarding information well before your departure from Los Angeles Airport.
People May Also Ask
All WestJet flights land at Terminal 2 when coming into LAX. After exiting the plane, passengers can proceed to baggage claim and Customs if necessary (if they are flying from outside the US).
WestJet Airlines uses Terminal 2 at the Los Angeles International Airport (LAX) for arrival and departure operations.
WestJet operates from Terminal 2 when departing from LAX. Passengers can check in at full-service desks or self-service kiosks in the departure area at Terminal 2.
