Viva Aerobus uses Terminal B at Los Angeles International Airport (LAX), and the check-in and security screening process will occur at Terminal 1. The Mexican budget airline uses Terminal B for flights to prominent destinations such as Mexico City, Guadalajara, and Monterrey.
Below, we have provided all the information about Viva Aerobus at LAX Airport, including the check-in process, baggage claim, and contact information.
Overview of Viva Aerobus Terminal at Los Angeles International Airport (LAX)
Below is the quick reference guide to all the necessary information and details about Viva Aerobus at LAX:
| Airport | Los Angeles International Airport (LAX) |
| Airline | Viva Aerobus |
| IATA Code | VB |
| ICAO Code | VIV |
| Terminal | Terminal B |
| Contact Details | 1‑866‑359‑8482 |
| Address | Terminal 1, 1 World Way, Los Angeles, CA 90045 |
| Website | https://www.vivaaerobus.com |
| https://www.facebook.com/vivaaerobus | |
| X | https://x.com/VivaAerobus |
| https://www.instagram.com/vivaaerobus |
Which Terminal Does Viva Aerobus Use at Los Angeles International Airport (LAX)?
Viva Aerobus is a major hub operating from Terminal 1 at LAX Airport. However, the check-in and security screening process will occur at Terminal 1, and the boarding process for the flight will occur at Terminal B.
Viva Aerobus Departures Terminal at LAX
Passengers flying with Viva Aerobus at LAX Airport check-in, drop off their baggage, and complete the security check process at Terminal 1, but the boarding process occurs at Terminal B.
| Check-in | Viva Aerobus provides counter-staffed check-in services from Level 1 near the ticketing lobby at Terminal 1. Additionally, passengers can speed up their boarding process by using a self-service check-in kiosk. |
| Baggage Drop | The baggage drop counter is situated on the right side of the Viva Aerobus. |
| Security Screening | The security checkpoints for Terminal 1 are situated on the upper level (Level 3). Check out our guide for security wait times at LAX. |
| Boarding | After dropping off their baggage, a free shuttle to Terminal B will be arranged for the passengers to board. Passengers must report to the boarding gate 30-45 minutes prior to the scheduled departure. |
Viva Aerobus Arrivals Terminal at LAX
All Viva Aerobus flights will arrive at Terminal B at LAX. Arriving passengers will alight at Terminal B and take a shuttle back to Terminal 1 to collect their checked-in baggage.
- Customs and Immigration: Upon arrival, passengers must proceed to the U.S. Customs and Border Protection clearance, which is situated at Terminal B.
- Baggage Claim: After clearing customs, take the LAX-it shuttle service to Terminal 1 to collect the baggage.
Lounge Access for Viva Aerobus Passengers at LAX
Viva Aerobus does not have a lounge of its own at LAX Airport. However, Viva Aerobus passengers can access other lounges, such as the Los Angeles International Lounge.
Services and Facilities Offered by Viva Aerobus at LAX Airport
The services and facilities provided by Viva Aerobus at LAX Airport ensure a convenient flying experience. Check out the list of all the convenience facilities available:
| Baggage Carts | Missing Luggage Assistance |
| Free Wi-Fi | Currency Carts |
| Charging Stations | Pet Relief Area |
| TSA Security Checkpoint with PreCheck Lane | Information Desks |
| Flight Booking & Cancellation | Ticket Rescheduling |
| Seat Selection | Ground Bookings |
| 24/7 Customer Service Counter | Baggage Wrapping |
| DFS Duty Free | Pet Travel Service |
Viva Aerobus Pet Travel & Special Assistance at LAX Airport
Viva Aerobus allows small cats and dogs on domestic and international flights. At LAX, pet travel is facilitated through Terminal 1 for check-in and Terminal B for boarding.
The animal care facility is located both before and after security at Terminal 1. A designation area is located between Terminal 1 and Terminal 2, outside security at Level 1. The after-security pet relief area is located near Gate 13, behind California Pizza Kitchen.
Transportation Options for Viva Aerobus Passengers at LAX Airport
Viva Aerobus passengers at LAX have a number of convenient carrier options available. Below are the nearby transportation options:
- LAX-it & Shuttle
- LAX FlyAway Buses
- Rental Cars
- Public transit options
- Metered Taxis
- Ride-Sharing App (Uber and Lyft)
Map of Viva Aerobus Terminal at Los Angeles International Airport (LAX)
The interactive map of LAX Terminal 1 for Viva Aerobus passengers is provided below to help passengers navigate their way and plan their travel in an organized manner:
From checking in to resolving any issues with baggage, the Viva Aerobus representative at Terminal 1 of Los Angeles International Airport (LAX) will be there to assist with all travel-related issues.
It also includes information on transportation and hotels around the airport, thus making travel easy and hassle-free for passengers.
Whether you are traveling or arriving, having all the necessary information about the Viva Aerobus Terminal will make your travel as smooth as possible.
Frequently Asked Questions
For international flights with Viva Aerobus, it is recommended to arrive at Terminal 1 of LAX 3 hours prior to departure.
You can reach the airline at 1-877-777-6419 if you have any general questions or need assistance at the Viva Aerobus LAX Terminal. Additionally, you can go to the customer support station in Terminal 1’s Departure Hall.
Viva Aerobus uses Terminal 1 at Los Angeles International Airport (LAX) for both arrival and departure.
Yes, there is a free shuttle service available between Terminal 1 and Terminal B.
