Southwest Airlines operates at Concourse C of the Domestic Terminal – North for both arrivals and departures at Hartsfield-Jackson Atlanta International Airport (ATL). Passengers can check in at the North Terminal counters, pass through the North Security Checkpoint, and access a wide range of amenities, including dining, shopping, and comfortable waiting areas. Passengers are advised to arrive at least 2 hours before their departure to avoid hassles at the airport. To learn more about the Southwest Airlines Terminal at Atlanta International Airport, continue reading the guide till the end.
A Brief Overview of the Southwest Airlines Terminal at Atlanta International Airport
The table provides detailed information about Southwest Airlines at ATL Airport, including its contact details, address, terminal and more:
| Airport: | Hartsfield-Jackson Atlanta International Airport (ATL) |
| Airline: | Southwest Airlines |
| IATA Code: | WN |
| ICAO Code: | SWA |
| Terminal: | Concourse C, Domestic Terminal (North) |
| Baggage Claim: | North Terminal – Domestic Baggage Claim Area |
| Contact Number: | 1 800-435-9792 |
| Working Hours: | Daily: 4:00 AM – 8:30 PM (Ticket Counter) |
| Address: | 6000 N Terminal Pkwy, Atlanta, GA 30320, USA |
| Website: | https://www.southwest.com/ |
| Facebook: | www.facebook.com/SouthwestAir |
| Twitter (X): | https://x.com/SouthwestAir |
| YouTube: | www.youtube.com/@SouthwestAir |
| Instagram: | www.instagram.com/southwestair |
Which Terminal Does Southwest Airlines Use at ATL?
Southwest Airlines operates from the Domestic Terminal (North Side) at Atlanta International Airport, using Concourse C, for its flights. This terminal is located on the west side of the airport and is easily accessible via Interstate 85 at Exit 72. Passengers can enjoy a wide range of amenities available at this terminal, including dining options, retail shops, and comfortable waiting areas.
Where does Southwest Airlines Departs at Atlanta Airport (ATL)?
Southwest Airlines flights generally depart from the Domestic Terminal – North at ATL Airport. Passengers are advised to arrive at the Atlanta Airport atleast 2 hours before departure to avoid last-minute chaos.
Here is the information about the check-in counters located at the departure terminal of Southwest Airlines:
- Check-In Counter: The Check-In Counter is located in the main departure area of the Domestic Terminal – North, where Southwest Airlines representatives are always available to assist passengers with check-in, baggage drop, seat selection, and flight modifications.
Southwest Airlines Arrivals Terminal at Atlanta International Airport
Southwest Airlines flights arrive at Concourse C in the Domestic Terminal – North at ATL. After arriving at the airport, passengers should proceed to the following areas:
- Baggage Claim: Proceed to the baggage claim area, which is located in the Domestic Terminal – North.
- Lost and Found: Visit the dedicated lost-and-found office at Atlanta International Airport if you lose or misplace items on Southwest. The staff there will file your report and help you find your items.
Services Provided by Southwest Airlines at ATL International Airport
The table provided below highlights the list of services offered to the passengers of Southwest Airlines at the Atlanta Airport:
| Seven lactation pods | Companion Pass Program |
| MARTA Trains & Buses, AMTRAK, Greyhound | A-List and A-List Preferred Status |
| Fast Park & Relax, Elite Airport Parking, Park ‘N Fly Atlanta, Park ‘N Ticket | Rapid Rewards®: Earning Points |
| Shared-Ride Shuttles, Hotel Shuttles, Limousines, Taxis, Rideshare pickups | Free Onboard Entertainment |
| Indoor Service Animal Relief Areas | Upgraded Boarding |
| Upgrade to Anytime and Business Select® fares | EarlyBird Check-In |
| Automated External Defibrillators | Self-Tagging |
| Interfaith Airport Chapel | Free Wi-Fi |
| Rental Car Center, ATL SkyTrain | Priority Lane & Express Lane access |
| Truist Bank ATM | 275 Electric Vehicle (EV) charging stations |
Lounge Access for the passengers of Southwest Airlines at the Atlanta International Airport
Southwest Airlines does not operate its dedicated lounge at Atlanta Airport (ATL). However, passengers flying with Southwest can access an independent lounge with Priority Pass through a membership or by purchasing a day pass with a qualifying credit or debit card. Additionally, passengers traveling on Business Select fares or holding Rapid Rewards A-List status are eligible to purchase day passes to The Club ATL, an independent lounge conveniently located in Concourse F of the International Terminal.
Pet Travel Assistance for the passengers of Southwest Airlines at the Atlanta Airport
Southwest Airlines allows small cats and dogs to travel in the cabin for an applicable pet fee. Moreover, the airline offers pet relief centres, both indoor and outdoor, at the Atlanta International Airport.
Here are the locations of these pet relief areas at the Atlanta Airport:
- Indoor Pet Relief Area: The pet relief area is located in Concourse C near Gate C16 and features convenient waste disposal. It also provides pet food and other essential items to help make traveling with pets easier.
- Outdoor Pet Relief Area: Located near the Domestic Terminal – South, accessible via doors W1 and W2.
Ground Transportation Options for Southwest Airlines Passengers at ATL Airport
Here is the list of transportation options available for the passengers of Southwest Airlines at Atlanta International Airport:
- Taxis
- Uber
- Lyft
- Free shuttle
- ATL SkyTrain
- Rental Car Center
- MARTA
Map for Southwest Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)
With the Southwest terminal map below, passengers can easily navigate the airport’s vast layout without getting confused. The map highlights major areas, including gates, security checkpoints, dining options, restrooms, parking araes and passenger services, making it easier for passengers to move through the terminal.
Southwest Airlines at Concourse C of the Domestic Terminal – North of Atlanta International Airport provides a seamless experience for its travelers. The airline offers a wide range of convenient services at the terminal, including free WiFi, priority lanes, and upgraded boarding options for Southwest passengers, ensuring a stress-free journey. Moreover, the terminal offers a 24/7 customer support desk where passengers can resolve all their travel-related concerns and make the most of their airport experience.
Frequently Asked Questions
Passengers can contact Southwest Airlines at 1-800-435-9792 for any travel-related queries and issues.
There are multiple transportation options available for Southwest Airlines passengers, including taxis, Uber and Lyft, the ATL SkyTrain, shuttle services, MARTA, and Rental Cars.
The Southwest Airlines ticket counter at ATL operates regularly from 4:00 AM to 8:30 PM.
The services passengers receive at the Southwest Airlines terminal include free Wi-Fi, animal relief areas, a Truist Bank ATM, upgraded boarding, 275 electric vehicle (EV) charging stations, and more.
The IATA Code of Southwest Airlines is WN, and the ICAO Code is SWA.
