Royal Jordanian Airlines operates from Terminal 8 at John F. Kennedy International Airport (JFK) in New York. The terminal offers a smooth and well-organized airport experience for both arriving and departing passengers. Passengers can enjoy a variety of dining and shopping options throughout the terminal, along with premium services designed to enhance comfort before departure. Moreover, Terminal 8 serves 5 weekly flights to Amman, Jordan, and to key destinations within the US. To learn more about the Royal Jordanian Terminal at JFK International Airport, continue browsing the guide till the end.
A Brief Details of Royal Jordanian at John F. Kennedy International Airport (JFK)
The table below lists the essential details about the Royal Jordanian terminal at JFK International Airport, including its contact number, address, and more:
| Airport: | John F. Kennedy International Airport (JFK) |
| Airline: | Royal Jordanian Airlines |
| IATA Code: | RJ |
| ICAO Code: | RJA |
| Terminal: | Terminal 8 |
| Contact Number: | 1-212-716-0430 (U.S. Customer Service)+962-6-5100000 (Global Support) |
| Working Hours: | 24/7 |
| Address: | Terminal 8, JFK International Airport, Queens, NY 11430 |
| Website: | www.rj.com |
| Instagram: | instagram.com/royal_jordanian |
| X (Twitter): | twitter.com/RoyalJordanian |
| Facebook: | facebook.com/RoyalJordanian |
Which Terminal does Royal Jordanian use at John F. Kennedy International Airport (JFK)?
Royal Jordanian operates out of Terminal 8 at John F. Kennedy International Airport. Travelers can enjoy a wide range of amenities and services at this terminal, including dedicated check-in, baggage handling, retail outlets, dining options, automated customs and baggage drop-off, and shopping. Moreover, Royal Jordanian is a member of the Oneworld Alliance and has a codeshare agreement that provides Royal Jordanian passengers with connectivity to other destinations in the US.
Royal Jordanian Departures from JFK
Royal Jordanian flight departs from Terminal 8 of John F. Kennedy International Airport (JFK). To ensure a seamless departing procedure, passengers should know the following procedure :
- Check-in: The Royal Jordanian check-in counters are on Level 3, Zone 8, and open 4 hours before departure and close 60 minutes before departure.
- Security: Security screening is available on Level 3 of JFK Airport. Additionally, at JFK Terminal 8, security wait times typically range from 10 to 55 minutes, depending on passenger traffic.
- Baggage: Checked luggage should be dropped off at the check-in counter, and eligible passengers may use self-service baggage drop counters. Moreover, all baggage drop-off services close 45 minutes before departure.
- Boarding: Boarding begins 45 minutes before departure, and gates close 25 minutes prior to takeoff for Royal Jordanian flights.
Royal Jordanian Arrivals at JFK
Royal Jordanian flights arrive at Terminal 8 of John F. Kennedy International Airport. After arriving at the airport, passengers can follow the steps provided below:
- Immigration: After you land, follow the signs to the Arrivals area. Eligible international travelers can use the Automated Passport Control (APC) kiosks for faster processing. Moreover, immigration usually takes between 20 minutes and 1.5 hours, depending on how busy it is.
- Baggage Claim: Once immigration is complete, head to Level 1 to collect your luggage. Royal Jordanian passengers can usually find their bags at carousels 5 to 8. Please check the display screens to confirm the carousel assigned to your flight.
- Customs: After picking up your bags, continue to customs, located on Level 1 in the Arrival/Connecting Tunnel. Customs officers may inspect your carry-on or checked luggage. Please be aware that items valued over USD 10,000 may be subject to taxes or duties.
Learn more about the airlines that operate at JFK Airport in the guide.
Services and Amenities Available for Passengers at the Royal Jordanian Terminal at JFK International Airport
Passengers flying with Royal Jordan from Terminal 8 at John F. Kennedy International Airport can access exceptional amenities, including spacious check-in counters, automated self-service kiosks, and priority boarding for eligible passengers. The table below highlights some of the services available at Terminal 8 of JFK International Airport:
| Dedicated smoking zones in outdoor areas | Baggage wrapping service |
| Rotating public art installations | Power outlets and USB ports |
| Mail drop box | Water bottle refill stations |
| Accessible restrooms | Porter services |
| Family restrooms | Dedicated car rental booking desk |
| Nursing rooms | Currency exchange counters |
| Charging stations at multiple seating areas | Shopping Outlets |
| Multiple ATMs | Free Wi-Fi |
Lounge Access for the passengers of Royal Jordanian at the JFK International Airport terminal
Royal Jordanian does not operate its own branded lounge at John F. Kennedy International Airport. However, passengers can access the British Airways-partnered Chelsea and Soho lounges. This lounge is located on Level 4 of Terminal 8 and offers free access to the following members:
- Royal Club Gold and Platinum members.
- Oneworld Sapphire and Emerald members.
- Royal Jordanian Crown Class (Business Class) passengers.
To learn more about these lounges, read the detailed guide on the lounge available at JFK Airport.
Pet Travel & Special Assistance for the passengers of Royal Jordanian at the terminal of John F. Kennedy International Airport
Royal Jordanian passengers traveling with pets can use two pet relief areas at JFK Terminal 8:
- One pet relief area is outside security on Level 3.
- The second one is inside the terminal near Gate 38 on Level 3, after passing security.
Note: Passengers planning to travel with a pet from JFK must reserve pet travel at least 48 hours before departure.
For passengers who need special assistance, the Royal Jordanian customer service team at JFK is always available to help. The airline assists with the following services:
- Service animals traveling with passengers are accepted on board.
- Special assistance for passengers with Intellectual disability/cerebral palsy.
- Navigational and boarding assistance for elderly passengers and pregnant women.
- Passengers require a stretcher or a wheelchair on board.
- Wheelchair for ramp, stairs, and cabin.
- Pre-reserved seating assistance.
- Medical oxygen on board.
- Dedicated support for passengers with complicated fractures.
- Any passenger who needs medical attention and/or special equipment to maintain their health during the flight.
- Check-in and boarding assistance for passengers with complete loss of sight or hearing.
Ground Transportation Options for Royal Jordanian Passengers at JFK International Airport
The table below lists the transportation options available for the passengers of Royal Jordanian at John F. Kennedy International Airport:
- AirTran JFK.
- Yellow Taxis.
- Car services.
- (Uber/Lyft)
Parking Options for Royal Jordanian Passengers at JFK International Airport
Royal Jordanian passengers traveling from JFK Airport have several convenient parking options at Terminal 8, including:
- Red Garage Parking, located at Terminal 8, offers parking for 1–2 hours up to 24 hours.
- Pre-booking is available, but parking spaces are limited, so early booking is recommended.
- For long-term parking 30 days or more, passengers should contact ABM Parking at (718) 244-4168 upon arrival at JFK Airport.
- Premium parking is available at Terminal 8, providing the closest access to both Departure and Arrival levels for more convenience.
Designated parking spaces for passengers with reduced mobility are available throughout JFK Airport. For more information, refer to the JFK Airport parking guide.
Royal Jordanian Customer Service and Support at JFK Airport
Royal Jordanian has customer service desks conveniently located at Level 3 in the Departure Area and Level 1 in the Arrival Area. These desks are open 24 hours a day, 7 days a week, providing support to passengers with any travel-related issues. The table below lists the contact details that passengers can use to reach Royal Jordanian customer support at JFK Airport.
| Customer Support Desk: | Departures Hall, Terminal 8 |
| Operating Hours: | 24/7 |
| Contact Number: | 1-212-716-0430 |
Map of Royal Jordanian’s Terminal at John F. Kennedy International Airport (JFK)
Passengers flying with Royal Jordanian Airlines can easily navigate the vast layout of Terminal 8 with the help of the interactive map below. Using the map can help you find key areas, including check-in counters, security checkpoints, gates, ground transportation, baggage claim, shopping, dining, and other essential services. Moreover, the map helps you find services available at the terminal, including dining options, retail stores, shopping outlets, a lost-and-found desk, lounges, restrooms, a kids’ zone, a pet relief area, and more.
Royal Jordanian operates from Terminal 8 at JFK Airport, providing passengers with a smooth and comfortable travel experience. Travelers can enjoy modern amenities, easy check-in procedures, and dedicated boarding lanes for a more convenient journey. The terminal also offers a wide range of services, such as premium shopping, dining experience, and lounge access. Moreover, passengers have access to special assistance services, pet-friendly facilities, convenient transportation options, and dedicated customer support to ensure a stress-free travel experience.
Frequently Asked Questions
All Royal Jordanian flights arrive at Terminal 8 at JFK Airport.
Yes, there are two pet relief areas, one outside security on Level 3 and one inside near Gate 38 on Level 3.
Royal Jordanian operates from Terminal 8 at John F. Kennedy International Airport.
Royal Jordanian provides wheelchair assistance, support for passengers with visual or hearing impairments, medical assistance, stretcher service, and assistance for elderly passengers.
The Royal Jordanian Airlines baggage claim area is located in Terminal 8 on the Arrivals Level.
