Lufthansa operates all its flights from Terminal 1 of John F. Kennedy International Airport (JFK). Terminal 1 provides direct access to key destinations in Europe, the Middle East, and Asia.
This complete guide provides all the necessary information about Lufthansa’s flights at JFK Airport, including the check-in process, arrival process, lounges, special assistance, ground transportation, and more.
Overview of Lufthansa at John F. Kennedy International Airport (JFK)
Here is the table showing the necessary information about the Lufthansa Airlines at JFK Airport:
| Airport | John F. Kennedy International Airport (JFK) |
| Airline | Lufthansa Airlines |
| IATA Code | LH |
| ICAO Code | DLH |
| Terminal | Terminal 1 – JFK Airport |
| Baggage Claim | Terminal – International Arrivals Area |
| Contact Detail | 1-800-645-3880 |
| Working Hours | Varies by flight schedule |
| Address | Terminal 1, JFK Airport, Queens, NY 11430, USA |
| Website | www.lufthansa.com |
| facebook.com/Lufthansa | |
| X | x.com/lufthansa |
| instagram.com/lufthansa |
Which Terminal is Lufthansa at John F. Kennedy International Airport (JFK)?
Lufthansa operates all its flights from Terminal 1 at JFK. Terminal 1 is operated by Terminal One Group, which is a partnership of 5 major international airlines. These airlines include Air France, Korean Air, SAS, Japan Airlines, and Lufthansa.
Lufthansa Departures Terminal at JFK
To ensure smooth boarding, passengers traveling with Lufthansa must report to Terminal 1 at least 3 hours prior to departure for check-in, baggage drop-off, and boarding.
The Lufthansa check-in counters at Terminal 1 are designed to cater to different passengers’ requirements:
Check-In Counter: This counter is situated in the Departure Hall of Terminal 1. The Lufthansa Check-In counter is open for check-ins 4 hours prior to departure. The Lufthansa staff is available to assist passengers with ticketing, seating, and special assistance.
Self-Service Check-in Counter: To save time, you can complete your check-in and receive a boarding pass at one of the self-service check-in counters. Self-service kiosks are available at the concierge, parking areas, and the departure hall.
Dedicated Baggage Drop-Off: There are separate counters managed by Lufthansa for handling oversized and special baggage. It is situated adjacent to the Lufthansa check-in counter.
Priority Services: Passengers traveling in Business Class, First Class, Miles & More Gold Star members, and Star Alliance members.
After completing the check-in process, move to the security screening at Level 2. After clearing the security check, you can access boarding gates, lounges, shopping, and dining areas.
Lufthansa Arrivals Terminal at JFK
Lufthansa flights arrive at JFK Terminal 1, which is designed to handle international flights efficiently. After Lufthansa passengers arrive at JFK Terminal 1:
Immigration: Passengers follow the signs to the immigration area. The U.S. Customs and Border Protection (CBP) officers check the boarding pass and passport. You should have all your travel documents at hand.
Baggage Claim: After immigration, proceed to the international baggage claim area, which is located at the lower level of Terminal 1. The LED display monitors above will indicate the flight number and baggage carousel for your luggage collection.
Customs: Passengers are required to declare any goods that exceed 10,000 USD in value, as the CBP office may examine the checked-in luggage and carry-on baggage before allowing entry.
Services Provided by Lufthansa at JFK Airport
Lufthansa provides a broad range of services and facilities at JFK to make the travel experience of its passengers even more enjoyable. The services include:
| Lost & delayed baggage assistance | Currency Exchange |
| Seat upgrade to Premium Economy/Business/First Class | Automated bag drop at JFK Terminal 1 |
| Pre-order meals in Business and First Class | Baby bassinet reservation |
| Lufthansa lounge access | Priority boarding |
| Wheelchair and mobility aid services | Unaccompanied minor service |
| Flexible rebooking at the airport | Traveling with pets |
| Free Wi-Fi | Nursing Stations |
| Dedicated desk for Special baggage (sports equipment, musical instruments) | Self-service kiosks |
| Advance seat selection | Extra legroom seat booking |
| Special seating for passengers with reduced mobility | Fast Track security for eligible passengers |
| Meet & Assist service | Car rental booking via Lufthansa partners |
| Travel assistance for seniors | Medical travel support |
| Visa & entry requirement checker | Interfaith Chapel |
| Additional baggage booking | Lufthansa Business Lounge and Lufthansa Senator Lounge |
Lounge Access for Lufthansa Passengers at JFK Airport
The airline provides its eligible passengers with two lounges at Terminal 1, which serve as a luxurious retreat for them:
| Lounge Name | Eligibility | Location |
Lufthansa Senator Lounge | First Class passengers, HON Circle members, and select Star Alliance Gold members. | Next to the Business Lounge |
| Lufthansa Business Lounge | Business Class passengers, Star Alliance Gold members | Left after the security checkpoint |
Lufthansa Pet Travel & Special Assistance at JFK Airport
The following facilities are provided to passengers traveling with or in need of special assistance at Terminal 1:
Animal relief areas: They are situated near the arrival halls on the first floor and post-security near Gate 3. Passengers are required to inform Lufthansa at least 12 hours prior to departure for poet travel arrangements.
Wheelchair assistance: Available on request up to 24 hours prior to departure. The airline provides wheelchair access from the Lufthansa check-in counter.
Ground Transportation for Lufthansa Passengers at JFK Airport
Lufthansa passengers at JFK have the facility of various transportation services. You can also have access to AirTran JFK, which operates 24/7, as well as public transportation at Howard Beach and Jamaica.
Additionally, some taxi and ride-sharing services are also available curbside. Most of the ride-sharing pick-ups are relocated off-airport, which provides free shuttle bus access from 12 p.m. to 2 a.m. Rental car counters and NYC Express Bus pick-up are located at the lower level of Terminal 1.
Map for Lufthansa Terminal at John F. Kennedy International Airport (JFK)
There is an interactive map of the Lufthansa Terminal at JFK provided below that will assist passengers in finding the major facilities such as check-in counters, baggage handling desks, lounges, and more.
The services provided by Lufthansa at Terminal 1 of JFK Airport provide a luxurious and convenient travel experience, which is made possible by the various amenities and travel services available. Right from automated check-in to simplified arrival procedures to exclusive lounges, the Lufthansa Terminal at JFK is designed to meet the requirements of its passengers.
People May Also Question About
Lufthansa arrivals are processed at Terminal 1.
For help, call Lufthansa’s customer service in the USA at 1-800-645-3880.
Lufthansa operates all its flights, both departure and arrival, from Terminal 1 at JFK International Airport.
Lufthansa departures operate from Terminal 1 at JFK. Airlines recommend that passengers arrive at least three hours prior to international departures for check-in and security procedures.
