For an elderly traveler, a simple flight is like climbing the mountains, where the long walks to the gates, unclear boarding instructions, or suddenly changing gates make them feel exhausted, nervous, and confused. That’s where the Kenya Airways Dubai Office becomes your trusty companion who provides the care and support throughout the journey. The diligent team of Kenya Airways is also there to provide help in the best possible way and offers amenities like special assistance, wheelchair assistance, in-flight meals, priority check-in, and a medical facility. They want the senior citizen to receive all the care and support so that they never feel helpless.
Ready to leave your worries behind? Read this entire guide!
Here is how to Reach Out
| Kenya Airways Dubai Office address | Floor # 1, Al Rais Center, Office # 111, Mankhool Street, Dubai |
| Kenya Airways Dubai Office contact number | 04 5169000 |
| Email ID | Customer.Relations@kenya-airways.com |
| Working Hours | Every day – 24hrs |
However, many times you seek assistance from higher authorities, like head office officials, to solve specific travel matters. At such point, you can refer to the following contact details:
| Airlines Head Office Address | Kenya Airways Head Office, Airport North Road, Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya |
| Contact Number | +254 711 024 747 / +254 705 474 747 |
| Working Hours | Consult the airline via phone call |
Quick Links
- Official Website: https://www.kenya-airways.com/
- Facebook: https://www.facebook.com/KenyaAirwaysKE/
- Instagram: https://www.instagram.com/officialkenyaairways/
- Twitter: https://twitter.com/KenyaAirways
- Check Flight Status: https://www.kenya-airways.com/en/book-manage/flight-status/
- Online Check-In: https://www.kenya-airways.com/global/Travel_Information/Check-In/Check-In/
Customer Services Offered At The Desk!
| Seat Selection | Flight Check-in Details | Flight Refund |
| Fare Cancellation | Excess Baggage | Special Amenities |
| Flight Modifications | Medical Assistance | Checked & Carry-on Limits |
| Add Inflight Services | Track Lost Baggage | Inquire About Inflight WiFi |
| Advisory on Travel Documents | Purchase Flight Insurance | Redeem Miles/ Points to Purchase Flights |
| Restrictions on Pet Travels | Regulations for Young Flyers | Wheelchair Assistance |
| Access to Limited-time Discounts & Offers | Request Special Meals | Updates Flight Details |
| Special Baggage Items | Delay Flight Compensations | Flight Rescheduling |
| Cabin Upgrades | VIP Guest Services | Infant Travel Policies |
Age is just a number, and you can be adventurous at any age, but don’t forget to take guidance from the Kenya Airways Office in Dubai and make your journey enjoyable. If you are still concerned about your safety and comfort, you can freely discuss with them.
