United Airlines operates out of Concourse T at Hartsfield-Jackson Atlanta International Airport (ATL), which serves as its main area for both departing and arriving flights. Whether you are departing, arriving, or connecting through Atlanta, United’s terminal is designed to offer convenient access to check-in counters, security screening, boarding gates, baggage claim, lounges, and essential airport services. Would you like to learn more about the United Airlines terminal at Atlanta International Airport? Continue browsing through the guidebook.
A Brief Overview of the United Airlines Terminal at Atlanta International Airport
The table below provides detailed information about United Airlines at Atlanta Airport, including its address, contact details, and more:
| Airport: | Hartsfield-Jackson Atlanta International Airport (ATL) |
| Airline: | United Airlines |
| IATA Code: | UA |
| ICAO Code: | UAL |
| Terminal: | Concourse T, Domestic Terminal (North) |
| Baggage Claim: | Concourse T, lower level via escalators or elevators |
| Contact Number: | +1 800-864-8331 |
| Working Hours: | 24 hours daily |
| Address: | 6000 N Terminal Pkwy, Atlanta, GA 30320, USA |
| Website: | www.united.com |
| Facebook: | facebook.com/United |
| Twitter: | x.com/united |
| YouTube: | www.youtube.com/@united |
| Instagram: | instagram.com/united |
Which terminal does United Airlines use at the Atlanta Airport?
United Airlines operates out of Concourse T at Hartsfield–Jackson Atlanta International Airport (ATL), which is the main domestic concourse and is directly connected to the airport’s central atrium. It also connects to international destinations, including Toronto (YYZ), London (LHR), Dubai (DXB), Frankfurt (FRA), and Montreal (YUL). Concourse T provides easy access to check-in, security, baggage claim, dining, and shopping options, making it convenient for passengers at ATL.
United Airlines Departures Terminal at ATL
United Airlines departs from Concourse T in the North Domestic Terminal at Hartsfield–Jackson Atlanta International Airport (ATL), where passengers can enjoy a smooth, efficient check-in experience. For domestic travel within the United States, travelers are advised to arrive at the airport at least 2 hours before their scheduled departure, while those flying internationally should plan to arrive 3 hours in advance to allow sufficient time for check-in, security screening, and any additional travel formalities.
Here is the detailed information about the check-in and boarding process:
- Security Screening: After completing check-in, passengers will proceed to the security screening area located on Level 2 of Concourse T.
- Check-in: It is located in the main departure lobby on Level 1 of Concourse T, where United Airlines staff are available to assist passengers with last-minute flight changes, check-in, seat selection, and baggage drop-offs, ensuring a smooth, stress-free travel experience.
- Self-Service Check-In Kiosk: United has kiosks at the check-in desk that enable faster check-in and boarding card retrieval.
- Priority Check-In: United Polaris Business Class passengers, MileagePlus Premier members, and Star Alliance Gold members can use separate check-in and luggage handling lines.
- Boarding: United Airlines flights depart from gates T9 through T21 in Concourse T. Priority boarding is offered to United Polaris Business Class travelers, MileagePlus Elite members, and passengers with disabilities, allowing them to board early and settle in comfortably.
United Airlines Arrivals Terminal at ATL
United Airlines flights arrive at Concourse T at Atlanta International Airport. After landing, passengers can follow the clear signs to exit the concourse, which is directly connected to the Main Terminal. However, International travelers will go through an easy and well-organized immigration and customs process.
United Airlines passengers can collect their luggage at the baggage claim area on the north side of the Domestic Terminal, Whereas Travelers arriving on a United flight and connecting to an international destination may need to proceed to the Maynard H. Jackson Jr. International Terminal to complete customs formalities.
United Airlines Lounge at ATL Airport
United Airlines features a United Club lounge in Concourse T, conveniently located near Gate T11. The lounge provides a comfortable space for passengers, offering complimentary access to:
- Sta Alliance Gold members
- MileagePlus Premier 1K, Platinum, and Gold members
- United Polaris Business Class passengers
- Passengers with a United Club day pass
- United Club members
Services Provided by United Airlines at the Terminal of Atlanta International Airport
There are numerous services available at the terminal of Atlanta International Airport for United Airlines passengers. The following table highlights the services provided by United Airlines at the Atlanta Airport:
| United Club Lounge | United Signature Service |
| Automated External Defibrillators | MileagePlus Program |
| Airport Kiosks | Upgraded Boarding |
| 275 Electric Vehicle (EV) charging stations | Seven lactation pods |
| MARTA Trains & Buses, AMTRAK, Greyhound | Free Onboard Entertainment |
| Touchless ID at the bag drop and check-in counter | United Club Lounge |
| Free Wi-Fi | Truist Bank ATM |
| Rental Car Center, ATL SkyTrain | Assistance with bookings, cancellations, and flight changes |
| Pet Travel Assistance | Shared-Ride Shuttles, Hotel Shuttles, Limousines, Taxis, Rideshare pickups |
| Interfaith Airport Chapel | Companion Pass Program |
| Priority Lane & Express Lane access | Upgrade to Premium Economy and Business Class |
| Indoor Service Animal Relief Areas | Special services are offered for children traveling alone |
| Fast Park & Relax, Elite Airport Parking, Park ‘N Fly Atlanta, Park ‘N Ticket | Wheelchair assistance |
| Support for passengers with disabilities | Priority boarding |
Pet Travel & Special Assistance for the passengers of United Airlines at the Atlanta Airport
Passengers can bring small animals, such as cats, dogs, rabbits, and small songbirds, in the cabin with a pet travel fee, while bigger pets can travel in the cargo hold. Here is the detailed information about the facilities available for pets and passengers with mobility issues at the Atlanta Airport:
- Pet Relief Area: The pet relief area is located near Gate T7 in Concourse T.
- Service Animals: Service dogs are allowed in the cabin and can travel for free on United Airlines.
- Special Assistance: Passengers with reduced mobility can receive wheelchair assistance, escort services, and priority boarding from airline staff. Moreover, they will also provide personalized assistance to children travelling alone and guide them at every step.
Note:
- Passengers traveling with pets must arrive 3 hours before departure and complete the required documentation at check-in.
- A special service request must be submitted online during the flight booking process or via the United Airlines Customer Support Center up to 24 hours prior to departure.
Ground Transportation Options for United Airlines Passengers at ATL Airport
Below is the list of transportation options available for the passengers of United Airlines at Atlanta International Airport:
- Uber
- Lyft
- Taxis
- ATL SkyTrain
- Rental Car
- MARTA
Map for United Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)
Passengers often become confused and overwhelmed while navigating the vast layout of the United Airlines terminal; therefore, using the interactive map of the Atlanta Airport below can help you easily locate areas of the airport without getting confused. It will help you locate the essential areas at the terminals, including check-in counters, security checkpoints, boarding gates, ground transportation services, and more.
Passengers travelling with United Airlines can enjoy top-notch services at the terminal of Atlanta International Airport. The airline offers a wide range of convenient services, including streamlined check-in, convenient baggage handling, free WiFi, wheelchair assistance, and access to the United Club lounge. Moreover, United Airlines staff are always available at the terminal to assist passengers with any travel-related issues or concerns.
Frequently Asked Questions
You can contact United Airlines by dialing +1 800-864-8331.
Yes, United Airlines has a United Club Lounge in ATL, located between Gates T11 and T12 on Concourse T. MileagePlus members, Star Alliance Gold members, and United premium cabin travelers are all eligible for access.
There are numerous transportation options available for United Airlines passengers at Atlanta International Airport, including the ATL SkyTrain, Lyft, Rental Car, Uber, Lyft, and MARTA.
You can check in for your United Airlines flight at the North Terminal, Concourse T. Self-service kiosks and check-in counters are located close to the United ticketing area.
There are numerous services available at the terminal of Atlanta International Airport for United Airlines passengers, including wheelchair assistance, free Wi-Fi, pet travel assistance, airport kiosks, and much more.
