WestJet Airlines operates from Hartsfield-Jackson Atlanta International Airport (ATL), offering a smooth, convenient travel experience for passengers. All arrivals and departures are handled at the Maynard H. Jackson Jr. International Terminal, providing travelers with easy access to check-in counters, security screening, dining, shopping, and other airport amenities. To learn more about the WestJet Terminal at Atlanta International Airport Continue reading the guidebook till the end.
A Detailed Overview of the WestJet Airlines Terminal at Atlanta International Airport
The table provides detailed information about WestJet Airlines at ATL Airport, including its contact details, address, and more:
| Airport: | Hartsfield-Jackson Atlanta International Airport |
| Airport IATA Code: | ATL |
| Airline: | WestJet Airlines |
| IATA Code: | WS |
| ICAO Code: | WJA |
| Terminal: | Maynard H. Jackson Jr. International Terminal |
| Contact Number: | 1-888-937-8538 |
| Working Hours: | Varies by flight schedule |
| Address: | 6000 N Terminal Pkwy, Atlanta, GA 30320, USA |
| Website: | www.westJet.com |
| Facebook: | facebook.com/westJet |
| Twitter: | twitter.com/westJet |
| YouTube: | youtube.com/@WestJet |
| Instagram: | instagram.com/WestJet |
Which terminal does WestJet Airlines use at the Atlanta Airport?
WestJet Airlines operates all arrivals and departures from the Maynard H. Jackson Jr. International Terminal at Hartsfield–Jackson Atlanta International Airport. The International Terminal serves as WestJet’s central hub, offering convenient access to check-in counters, security screening, lounges, dining, and duty-free shopping for WestJet Airlines passengers.
WestJet Airlines Departures Terminal at ATL
WestJet Airlines offers a smooth and convenient check-in experience at the International Terminal. Passengers are advised to arrive at least 3 hours before departure to allow plenty of time for check-in, baggage drop, and security procedures.
Here is the detailed information about the check-in process:
- Check-in Counters: The check-in counter is located in the main departure area of Terminal 1, where the friendly staff of WestJet Airlines is always available to assist passengers with check-in, baggage drop, seat selection, special meal request and any last-minute travel needs.
- Self-Service Check-in Kiosks: Passengers can use WestJet self-service kiosks to print boarding passes and baggage tags, located in the Departure Hall of the International Terminal.
Note: Priority check-in and boarding are available to WestJet Premium cabin travelers as well as to passengers with elite tier status under the WestJet Rewards Program.
WestJet Airlines Arrivals Terminal at ATL
WestJet flight arrives at the International Terminal at Atlanta Airport. To ensure a smooth arrival experience, passengers can follow the steps provided below:
- Immigration: The immigration counters are located on the lower level of the international terminal, so passengers are advised to keep their passports and travel documents ready for inspection; the waiting time is usually around 30–45 minutes, and dedicated lanes are available for families, passengers with disabilities, and pregnant women to ensure a smoother and more comfortable airport experience.
- Baggage claim: Once immigration is complete, proceed to the baggage claim area, which is next to the immigration counter. Moreover, dedicated counters are also available to assist with lost or damaged baggage.
Note: WestJet passengers with a connecting domestic flight from Atlanta Airport should use the designated shuttle to reach the North or South Terminal.
Services Provided by WestJet Airlines at ATL International Airport
The table below highlights the list of services offered to the passengers of WestJet Airlines at the Atlanta Airport:
| Flight Cancellations | Add services like wheelchair assistance or dietary needs |
| Staff assist with verifying passports and visas | Same-Day Flight Changes |
| Change or rebook flights | Use WestJet travel credits or vouchers |
| Charging stations in gate areas | Free Wi-Fi |
| Lost & Found assistance | Access to the Delta Sky Club |
| Priority services for Elite members | Bilingual staff (English and French), with translation support available |
| Earn and redeem WestJet Dollars | TSA PreCheck® and CLEAR access for eligible travelers |
| Support for unaccompanied minors | Wheelchair service and mobility assistance |
| Customer service counters for assistance, flight changes, or upgrades | Special assistance for seniors and passengers with disabilities |
| Pre-boarding for passengers with disabilities or special needs | Seat selection for all passengers |
| Option to upgrade to Premium or Preferred seats | Oversized baggage assistance |
| Self-service check-in kiosks | Priority boarding for WestJet Rewards Elite members |
| Bag drop counters for checked baggage | Full-service ticket counters |
Lounge Access for the passengers of WestJet Airlines at the Atlanta International Airport
WestJet Airlines does not offer its dedicated or partnered lounge at Atlanta International Airport. However, passengers in WestJet’s Premium cabin or with elite status can access the Club at ATL, located in Concourse F.
This lounge is available for all other airlines and offers exceptional amenities such as:
- Complimentary snacks & Beverages.
- Free WiFi.
- Shower facilities.
- Comfortable seating.
- Access to newspapers, magazines, and workstations.
For more information, review the detailed guide to lounges at the Atlanta Airport, including pass details, availability, and operating hours.
Pet Travel & Special Assistance for the passengers of WestJet Airlines at the Atlanta Airport
Passengers can bring cats, dogs, and birds in the cabin without any charge. Moreover, pet facilities are available both indoors and outdoors at the Atlanta International Airport. The following are the special services available for pets and passengers with mobility issues at ATL Airport:
- Animal Relief Center: WestJet passengers traveling with pets can use the animal relief area in the International Terminal, Concourse F, conveniently located near Gate F7.
- Unaccompanied Minors: The staff of WestJet Airlines offers special assistance to minors traveling alone and guides them with check-in, boarding, baggage handling, and more.
- Outdoor Dog Park: There is an outdoor pet facility called Poochie Park at the Domestic Terminal South, near the W1 and W2 doors.
- Special Assistance: WestJet Airlines offers services, including wheelchair assistance, a personalized escort, and priority boarding, to passengers with mobility issues. Passengers with medical needs receive dedicated escort services not only during boarding but also upon arrival, ensuring safe, attentive, and continuous support from start to finish.
Ground Transportation Options for WestJet Airlines Passengers at ATL Airport
Here is the list of transportation options available for the passengers of WestJet Airlines at Atlanta International Airport:
- Taxis
- Uber
- Lyft services
- ATL SkyTrain
- Rental Car
- MARTA
Map for WestJet Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)
Using the WestJet terminal map provided below can help passengers easily locate essential areas at the airport. This map highlights areas, including the check-in counter, baggage drop, boarding gates, shopping outlets, dining areas, rideshare pick-up zones, ATMs, charging stations, and more.
Conclusion
Flying with WestJet through Hartsfield-Jackson Atlanta International Airport is smooth and hassle-free. With arrivals and departures at Concourse D, easy check-in and boarding, helpful services, and convenient amenities, passengers can enjoy a comfortable journey. The airline offers a wide range of convenient services, including free Wi-Fi, check-in counters, a help desk, and a lost and found office at its dedicated terminal at ATL. Moreover, WestJet provides priority services for Premium and elite-status passengers, assistance for travelers with special needs, ensuring a seamless airport experience.
Frequently Asked Question
WestJet Airlines can be contacted at the Atlanta Airport via phone, email, or in person. Their official contact number is 1-888-937-8538.
The terminal at ATL Airport offers plenty of transportation options for WestJet passengers, including taxis, Uber and Lyft, the ATL SkyTrain, shuttle services, MARTA, and Rental Cars.
WestJet operates from the Domestic Terminal – North, Concourse D at Hartsfield-Jackson Atlanta International Airport (ATL).
Passengers of WestJet Airlines receive a wide range of services at Concourse D of the Atlanta Airport, including free wi-fi, lost and found office, oversized baggage assistance, wheelchair services, mobility assistance, and much more.
WestJet flights arrive at Concourse D, located in the Domestic Terminal – North at Atlanta Airport.



















