Chicago O’Hare International Airport (ORD) Terminal 1 is home to major international airlines such as United, Lufthansa, and All Nippon Airways. Terminal 1 comprises 52 boarding gates, grouped into two concourses, B and C.
The terminals offers a range of dining, shopping, and other facilities, including lounges, duty-free shops, and fast-track security for selected passengers.
A Guide to Chicago O’Hare Airport (ORD) Terminal 1
ORD Terminal 1 was unveiled to the public in 1980. It was not only a total makeover that cost 500 million USD; the complex, of which the terminal facilities were part, was also redesigned. Additionally, the terminal is popular because it is the United Airlines terminal and the airline’s main hub.
The following table summarizes the basic features of Terminal 1 of Chicago O’Hare International Airport (ORD):
| Terminal | Terminal 1 |
| Founded in | 1980 |
| Type | Public |
| Hub for | United Airlines |
| Address | 10000 W O’Hare Ave, Chicago, IL 60666 |
| Official Website | https://www.flychicago.com/ |
| Social Media | https://www.facebook.com/fly2ohare/ https://x.com/fly2ohare https://www.instagram.com/fly2ohare/ |
Airlines Operating at Chicago O’Hare Terminal 1
Chicago O’Hare Terminal 1 is the hub for United Airlines and its Star Alliance partners. The airlines that are operating out of Terminal 1 are the following:
| Airline | Type of Flights |
| United Airlines | Domestic & International |
| United Express | Regional Flights |
| Lufthansa | International |
| All Nippon Airways (ANA) | International |
Baggage Claim at O’Hare Airport Terminal 1
O’Hare Airport Terminal 1 has two baggage claims on Concourse B, near gates B6 and C18. The baggage claim area is on the ground floor of the terminal. For international flights, passengers should clear immigration before collecting their checked baggage.
| Location | Lower Level of Terminal 1, near gates B6 and C18 |
| Operating Hours | 24/7 |
| United Airlines Baggage Services | Phone: +1-800-335-2247 (Lost & Delayed Baggage) Office Location: Near baggage carousels in Terminal 1 |
| Lufthansa Baggage Services | Phone: +1-800-645-3880 Office Location: Terminal 1 baggage claim area |
| All Nippon Airways (ANA) Baggage Services | Phone: +1-800-235-9262 Office Location: Terminal 1 baggage claim |
Lost & Found at O’Hare Airport Terminal 1
O’Hare Airport Terminal 1 can be seen as a hub where various agencies handle lost and found items. The public is informed of which agency to contact when items are lost in a particular area, based on where the items were last seen or the carrier used.
| O’Hare Airport Transit System (ATS) | (773) 601-1817lost@ohareats.com |
| Parking Facilities (Keys Only) | (773) 686-7530 (Standard Parking) |
| Parking Facilities (All Other Items) | (773) 686-2385 |
| Restaurants / Food Service | (773) 377-7804 |
| Hudson News | (773) 686-7535 |
| Terminal 5 Customs Area | (773) 686-3157 (U.S. Customs) |
| Public Areas of the Terminal | (773) 686-2385 (Chicago Police) |
| Rental Cars (Multi-Modal Facility) | (773) 462-9515 |
Airport Lounges at O’Hare Terminal 1
O’Hare Terminal 1 is home to several lounges operated by United Airlines, among them the United Club and the United Polaris Lounge. The United Club can be made accessible to Economy Class passengers for a fee and is available in several lounges at Terminal 1. The United Polaris Lounge can be accessed only by International First Class and Business Class passengers.
| Airline/Lounge | Location | Telephone |
| United Club | Terminal 1 – Gate B6 | (866) 822-5827 (Lounge) |
| Terminal 1 – Gate B18 | ||
| Terminal 1 – Gate C10 | ||
| Terminal 1 – Gate E7 | ||
| Terminal 2 – Gate F9 | ||
| United Polaris Lounge (International First & Business Only) | Terminal 1 – Gate C18 | (866) 822-5827 (Lounge) |
Dining & Restaurants at O’Hare Airport, Terminal 1
Terminal 1 offers several dining options to satisfy every traveler’s cravings. You can enjoy classic deep-dish pizzas, salads, and steaks, along with international dishes, near your boarding area.
The list of restaurants at O’Hare Terminal 1 is as follows:
| Restaurant Name | Location | Hours of Operation |
| America’s Dog | T1 near Gate C17 | 7:45 a.m. – 7 p.m. |
| Auntie Anne’s | T1 near Gate C18 | 6 a.m. – 9 p.m. |
| Beaudevin Wine Bar | T1 near Gate C17 | 6 a.m. – 9 p.m. |
| Berghoff Cafe | T1 near Gate C26 | 6 a.m. – 8 p.m. |
| Billy Goat Tavern & Grill | T1 near Gate C19 | 6 a.m. – 9 p.m. |
| Brioche Doree (2 Locations) | T1 near Gate C21T1 near Exit 1F | 4:30 a.m. – 9 p.m. |
| Ciao Gourmet Market (2 Locations) | T1 near Gate C15T1 Baggage Claim | 6 a.m. – 9 p.m. |
| Cafe Zoot | T1 near Gate C19 | 5 a.m. – 8 p.m. |
| Chili’s | T1 near Gate B14 | 5:30 a.m. – 9 p.m. |
| Dunkin’ Express | T1 near Gate B14 | 5 a.m. – 8:30 p.m. |
| Eli’s Cheesecake – Vienna Beef | T1 near Gate B9 | 6:30 a.m. – 8:30 p.m. |
| Fresh Market on the Go | T1, Gate C23 | 7 a.m. – 8 p.m. |
| Galileo Bar & Grill | T1 near Gate B19 | 7 a.m. – 8:30 p.m. |
| Garrett Popcorn Shops | T1 near Gate B8 | 7 a.m. – 8 p.m. |
| Goose Island Beer Co. (2 Locations) | T1 near Gate C10T1 near Gate B1 | 6 a.m. – 9 p.m. |
| Jamba Juice | T1 near Gate B7 | 7 a.m. – 8 p.m. |
| Jazz Bar | T1 near Gate C19 | 7 a.m. – 9 p.m. |
| La Tapenade Mediterranean Cafe | T1 near Gate B4 | 5 a.m. – 9 p.m. |
| Manchu Wok | T1, Gate C19 | 10 a.m. – 7 p.m. |
| McDonald’s | T1, Gate B11T1, Gate C11 | 4 a.m. – 10 p.m. |
Shopping & Retail at ORD Airport Terminal 1
Terminal 1 features a wide range of shops and retailers to meet every traveler’s needs. Whether you are looking for travel essentials, luxury products, souvenirs, books, or electronics, Terminal 1 offers a wide array of stores for a diverse shopping experience.
Following is the list of all retail shops and their location at Terminal 1:
| Store Name | Location | Hours of Operation |
| Baby and Travel Essentials (Vending) | Concourse C near Gate C11 | 24 Hours |
| Barbara’s Bookstore | T1 near Gate B10T1 near Gate C15 | 6 a.m. – 9 p.m. |
| Brookstone | T1 near Gate C11 | 6 a.m. – 9 p.m. |
| CNN Newsstand Chicago | T1 near Gate B9 | 5:30 a.m. – 8:30 p.m. |
| CVS (Vending) | T1, Baggage ClaimConcourse B, Gate B14 | 24 Hours |
| Field Museum | T1 near Gate B8 | 8 a.m. – 7 p.m. |
| Hoypoloi An Uncommon Gallery | T1 near Gate B6 | 10 a.m. – 5 p.m. (Closed Tuesday/Saturday) |
| Hudson News & Gifts | Various Locations (Gates B4, B10, B14, B18, B20, C8, C18, C21, C22, C23) | Hours Vary (Mostly 5:30 a.m. – 9:30 p.m.) |
| Hudson News & Gifts (TEMP CLOSED) | T1, Baggage Claim | 8 a.m. – 4:30 p.m. |
| Hudson Nonstop | T1 near Gate B6 | 5:30 a.m. – 9 p.m. |
| IL Lotto | Concourse B (Gate B11), Concourse C (Near Food Court), Disco Tunnel | 24 Hours |
| iStore (Vending) | T1, Baggage Claim & Gate B14 | 24 Hours |
| InMotion | T1 near Gate B7 | 6 a.m. – 8 p.m. |
| Johnston & Murphy | T1 near Gate B6 | 6 a.m. – 8 p.m. (Weekends: 6 a.m. – 7 p.m.) |
| Kylie Cosmetics (Vending) | T1, Concourse B, Gate B12 | 24 Hours |
| Lego (Vending) | T1 near Gate B14 | 24 Hours |
| Oakley | T1 near Gate B8 | 7 a.m. – 8 p.m. |
| Spirit of the Red Horse | T1 near Gate C21 | 8 a.m. – 4:30 p.m. |
| Sunglass Hut | T1, Concourse C, Gate C9 | 7 a.m. – 7 p.m. |
| Vosges Haut-Chocolat | T1 near Gate B6 | 6:30 a.m. – 8:30 p.m. |
Services & Facilities at ORD Terminal 1
Terminal 1 offers essential services and facilities to make travel more enjoyable and convenient for passengers. This includes multiple ATM services offered for convenient cash withdrawal. To ease your mind before your next flight, Terminal 1 has Terminal Getaway Spa, which offers relaxing programs. Additionally, Body Charging stations are provided to recharge your batteries.
For passengers traveling with infants, there are Mamava Nursing Pods and a designated “Mother’s Room,” with facilities offered by Sewat Bank. For hydration, there are many water refill stations.
| Service/Facility | Loccation | Hours of Operation |
| Body Charger (4 Locations) | T1, Concourse B, Gate B11Concourse B, Gate B12Concourse C, Gate C23Concourse C, Gate C11 | 24 Hours |
| Mother’s Room | T1, Concourse B, Gate B10 | 24 Hours |
| Shoe Hospital | T1 near Gate B10 | 9 a.m. – 3 p.m., Monday – Friday |
| Water Refill Station (8 Locations) | T1, Concourse B, Gate B4Concourse B, Gate B14Concourse C, Gate C16Concourse C, Gate C17Concourse C, Gate C20Concourse C, Gate C21Concourse C, Gate C24Concourse C, Gate C28 | 24 Hours |
| ATM (3 Locations) | Concourse C, Gate C18Concourse B, Gate B7Terminal 1 | 24 Hours |
| Mamava (Nursing Pod) (3 Locations) | T1, Concourse C, Gate C23Concourse B, Gate B7Concourse C, Gate C11 | 24 Hours |
| Seaway Bank – Foreign Currency Exchange (2 Locations) | T1 near Gate B9, near Gate C18 | 7 a.m. – 4:30 p.m., daily |
| Terminal Getaway Spa | T1, Concourse B, Gate B12 | 8 a.m. – 8 p.m. Daily |
Parking Options for ORD Airport Terminal 1
When parking at Terminal 1, passengers should choose either the Main Garage (Hourly Parking) or Premier Parking, which provides direct terminal access. For those requiring parking for an extended period, they should consider lots F, G, and H.
Listed below is the information about all kinds of services provided at Terminal 1 of the Chicago O’Hare International Airport:
| Parking Type | Location | Rates |
| Short-Term Parking | Near Terminals 1, 2, and 3 | |
| Main Garage (Hourly Parking) | Closest to Terminals 1, 2, and 3 | 3.00 USD for the first hour, up to 77.00 USD for 24 hours |
| Premier Parking | Main Garage (Covered Parking) | 63.00 USD per day (includes taxes & fees) |
| Lot A (Parking Garage) | Near Terminals 1, 2, and 3 | 5.00 USD for 3 hours, 60.00 USD for 24 hours |
| Valet Parking (Lot A) | Near Terminals 1, 2, and 3 | 22.00 USD per 3 hours, 54.00 USD for 24 hours |
| Long-Term Parking | Economy Lots (F, G, and H) | 15.00 USD to 22.00 USD per day (varies by lot) |
| International Lot D | Near Terminal 5 (International) | 8.00 USD for 3 hours, 60.00 USD for 24 hours |
| Cell Phone Lot | Near all terminals | Free for pick-up/drop-off |
| Reserved Parking | Near terminals (pre-booked) | NA |
Transportation Services Available from ORD Terminal 1
Terminal 1 at the airport provides passengers with multiple options for access and egress. Here is an overview:
| Services | Justification |
| O’Hare Airport Transit System (ATS) | This is an Automated People Mover Transit System that connects Terminal 2 to various parking lots and operates 24/7. |
| CTA Blue Line Train | This provides direct train service from Terminal 1 to downtown Chicago. The central station is located on the lower level of Terminal 2. Passengers can reach the Airport Transit System from the terminal in order to access the CTA Blue Line Train. |
| Metra Rail | This train service links Terminal 1 to downtown and outlying areas of the Chicago metropolitan area via the North Central Service route. This station is located at Terminal 1 and can be reached using ATS. |
| Taxi | Taxi services are available at the Arrival level, located outside O’Hare Terminal 1. The fee for Downtown Chicago is between USD 30 and USD 50. |
| Terminal Transfer Bus | At Terminal 1, there are pedestrian crossings for inter-terminal transportation, which is limited to Terminal 2. It operates every 15 minutes between 11:30 a.m. and 9:30 p.m. The transfer point from Terminal 1 is at gate B1. |
| Limousine | Limousine service, which operates on demand, is located at Terminal 1, outside ORD baggage claim, along the lower-level road lane. |
| Ride-Share Services | Ride-share services are accessible at O’Hare Terminal 2, between doors 2A and 2D. To get to Terminal 2, there are the Terminal Transfer Bus and the CTA Blue Line Train. |
Terminal 1 Map of Chicago O’Hare International Airport (ORD)
Passengers can refer to the interactive map of O’Hare Airport Terminal below. First floor of ORD Terminal 1: baggage claim area, immigration counters, and customs. Passengers with a connection flight on United Airlines (UA) should proceed to the baggage counter assigned to them. Passengers who need an inter-terminal transfer should use the escalators to the Airport Transit System (ATS) shuttles.
Together with its Star Alliance members, United Airlines’ well-equipped Terminal 1 offers a seamless travel experience for both domestic and international passengers. Across Concourses B and C, the terminal has 52 boarding gates with a variety of food, shopping, and leisure options.
Additionally, transportation and baggage claim are crucial services that enable convenient airport navigation. Additionally, guests can take advantage of amenities such as nursing pods, ATMs, and massages. As one of Chicago O’Hare International Airport’s busiest terminals, it is the world’s most passenger-friendly airport, guaranteeing a seamless and pleasurable journey.
People May Also Ask About
The airport’s pedestrian walkways allow you to stroll between Terminals 2 and 1. After security, the terminals are connected. For inter-terminal transportation, you can also use the CTA Blue Line Train and the O’Hare Airport Transit System (ATS).
Chicago O’Hare Terminal 1 is exclusively operated by United Airlines and its Star Alliance members, Lufthansa and All Nippon Airways.
As previously mentioned, ORD Terminal 1 offers a range of dining options, including fine-dining and quick-service establishments. Starbucks, Berghoff Café, and Tortas Frontera are popular options.
Yes, Terminal 1 has several lounges, including the United Club and the United Polaris Lounge, which provide first- and business-class travelers with priority services, complimentary meals and refreshments, free Wi-Fi, and comfortable seating.
