Terminal 1 at Singapore Changi International Airport (SIN)

Changi International Airport Terminal 1, which opened in 1981, has undergone several upgrades and renovations. It has kept its position among the best airports worldwide. The terminal is hexagonal in shape to maximize space for boarding and arrival gates. Additionally, the airport is a central hub for major international carriers. These comprise British Airways, KLM, Turkish Airlines, Qantas, and Japan Airlines.

Singapore Changi Airport (SIN) Terminal 1 Guide

SIN Terminal 1 serves as the principal hub of all facilities and is a home away from home for passengers with long layovers. The passengers would be greeted with duty-free outlets, Kinetic Rain Sculptures, art installations, and 1216 bronze droplets mimicking flight movements.

Terminal 1 also houses the Tropical Rainforest Vivarium, where one can observe rare species of flora and fauna up close. In addition, there is a Water Lily Garden at Terminal 1, showcasing the world’s largest aquatic plant.

Moreover, serving worldwide passengers, Terminal 1 features several check-in counters and automated immigration kiosks. It also offers several other services that make travel comfortable and hassle-free.

Check-In Counters	192 automated and manned check-in kiosks
Immigration Services	Automated e-Gates and manned counters
Lounges	10 lounges (airline-affiliated and independent lounges)
Dining	Currency exchange, smoking areas, and medical services
Retail	63 stores featuring duty-free shops, luxury brands, and convenience stores
Other Services	Currency exchange, smoking areas, and medical services

Airlines Operating at Changi Airport Terminal 1

Singapore Changi Airport Terminal 1 acts as the hub for multiple international airlines. The airport also connects passengers to destinations around the world.

Below is the table for key airlines that operate at Terminal 1:

Airline	Row
Turkish Airlines	Row 9
Emirates	Row 13, Gate number D10 – D12
Jetstar Asia	C7-C9
Air Asia	E13-E15
Scoot	Row 5, 6, 7
Shandong Airlines	Row 11
Bangkok Airways	Row 1
Air China	Row 11
Zipair Tokyo	Row 14
Fiji Airways	Row 11
Xiamen Airlines	Row 10
Cambodia Airways	Row 1
Qatar Airways	Row 3
British Airways	Row 10, Gate number B4-B6
Myanmar Airways International	Row 12
Thai Airways	Row 9
Chongqing Airlines	Row 3
Japan Airlines	Row 1
Hebei Airlines	Row 11
Philippine Airlines	Row 14
Finnair	Row 14
Air France	Row 2
Qantas Airways	Row 8, Gate Number A1-A3
Shenzhen Airlines	Row 11
KLM	Row 2
China Southern Airlines	Row 3
Air Niugini	Row 11

Baggage Claim at Terminal 1 of SIN Airport

The baggage claim area and carousel are located at the Arrival Hall of Changi International Airport Terminal 1. The information monitor shows the designated carousel for passengers.

The details for contacting the Lost and Found office to report lost or delayed baggage are as follows:

Location of baggage claim office	Arrival Hall, Level 1
Contact Number	65 6541 2222

Lost & Found at Terminal 1 of SIN

Passengers who have left items at Terminal 1 can visit the dedicated Lost and Found office. Reports can be submitted online or over the phone:

Contact Number	65 6595 686
Online Reporting	Lost and Found Portal

Lounges Available at SIN Airport

Within Terminal 1 are several independent, pre-paid lounges such as Maehaba and SATS Premium Plaza. These lounges boast facilities such as priority boarding, valet service, a complimentary buffet, a comfortable seating area, immersive gaming zones, and many more:

Lounge Name	Contact Number	Location
British Airways Lounge	65 6214 4195	Level 3, Departure Transit Hall
Emirates Lounge	65 6543 3501 / +65 6543 3503 (After hours)	Level 3, Departure Transit Hall
Marhaba Lounge	65 6546 4976	Level 3, Departure Transit Hall
Qantas Business Lounge	65 6543 8113 / +65 6543 8114	Level 3, Departure Transit Hall
Qantas First Lounge	65 6543 8113 / +65 6543 8114	Level 3, Departure Transit Hall
Qatar Airways Premium Lounge	65 6241 5184	Level 3, Departure Transit Hall
Plaza Premier Lounge	65 6541 850	Level 3, Departure Transit Hall
SATS Special Services Lounge	65 6541 1880	Level 3, Departure Transit Hall
SATS Premier Check-in Lounge	NA	Level 2, Departure Hall

Food & Beverage Concessions at Changi Airport Terminal 1 

There are a lot of choices at Changi Airport, from fine dining to cafes and numerous QSRs. Below is the table that outlines the dine scene at T1:

Name	Category	Level
A Noodle Story	Quick Bites	Level 2
The Andes by Astons	Restaurant	Level 3
Anjappar	Restaurant	Level 3
Burger King	Fast Food	–
Chatterbox Express	Cafe	Level 2
Crave – The Original Adam Road Nasi Lemak	Quick Bites	Level 2
Crystal Jade La Mian Xiao Long Bao	Restaurant	Level 3
Heavenly Wang	Quick Bites	Level 2
I Love Taimei	Cafe	Level 3
Jamba	Quick Bites	Level 2
LiXin Teochew Fishball Noodle	Quick Bites	Level 2
Luckin Coffee	Cafe	Level 2
MA MUM To Go	Quick Bites	Level 1
Mango Tree Kitchen / Archipelago	Pubs & Bars / Restaurants	Level 2
Orchis Cafeteria	Food Court	Basement 1
PAUL	Cafe	Level 2
Penang Culture	Restaurant	Level 3
Pizza Hut	Quick Bites	Level 3
Pontian Wanton Noodle	Quick Bites	Level 2
Popeyes	Fast Food	Level 3
SG Hawker	Food Court	Level 3
Saboten	Restaurant	Level 3
Starbucks	Quick Bites	Level 2
Tap + Brew	Pubs & Bars / Restaurant	Level 3
Terrace Chinese Kitchen	Restaurant	Level 3
The Hainan Story Coffee & Toast	Quick Bites	Level 2
Tip Top	Quick Bites	Level 2
Woke Ramen	Restaurant	Level 3

Retail Concessions at Terminal 1 of SIN Airport

Below is a table detailing the shopping options available at Changi International Airport Terminal 1. The list of brands includes everything from Louis Vuitton, Dior, and Fendi to everyday convenience stores like 7-Eleven and Cheers, available 24/7:

Name	Category	Level
7-Eleven	Supermarket & Convenience	Level 2
Aroma Truffle	Deli & Confectionary	Level 2
BVLGARI	Luxury – Watches & Jewellery	Level 2
Bacha Coffee	Deli & Confectionary	Level 2
Balenciaga	Luxury	Level 2
Bee Cheng Hiang	Deli & Confectionary	Level 2
Bengawan Solo	Deli & Confectionery – Homegrown	Level 2
Beyond The Vines	Fashion & Accessories	Level 2
Breo	Electronics	Level 2
Burberry	Fashion & Accessories / Luxury	Level 2
CHARLES & KEITH	Fashion & Accessories	Level 2
COSMETICS & PERFUMES BY SHILLA	Beauty	Level 2
Cheers	Supermarket & Convenience	Level 2
Chow Tai Fook	Luxury	Level 2
Dior	Luxury	Level 2
Discover Singapore	Fashion & Accessories – Souvenirs, Gifts & Books	Level 2
Electronics Computers by Sprint-Cass	Electronics	Level 2
Fragrance Bak Kwa	Deli & Confectionery – Homegrown	Level 2
Gucci	Luxury	Level 2
HERMÈS	Luxury	Level 2
Irvin’s Salted Egg	Deli & Confectionary	Level 2
Kaboom	Children & Maternity	Level 2
LOTTE DUTY-FREE WINES & SPIRITS	Wine & Spirits	Level 2
Lacoste	Fashion & Accessories	Level 2
Longchamp	Fashion & Accessories	Level 2
Louis Vuitton	Luxury	Level 2
Marc Jacobs	Luxury	Level 2
Metapod	Electronics	Level 2
Omega Boutique	Luxury	Level 2
PEDRO	Fashion & Accessories	Level 2
Prada	Luxury	Level 2
Qeelin	Luxury	Level 2
Roger Vivier	Fashion & Accessories / Luxury	Level 2
Saint Laurent	Luxury	Level 2
Sandbar	Fashion & Accessories	Level 2
Stefano Ricci	Fashion & Accessories / Luxury	Level 2
Sunglass Hut	Fashion & Accessories	Level 2
TUMI	Fashion & Accessories	Level 2
TWG Tea Boutique	Deli & Confectionary	Level 2

Other Services & Facilities Available at Changi Airport

Changi International Airport Terminal 1 offers a wide range of amenities and facilities to cater to the needs of every traveler. T1 provides necessary services such as baggage storage and charging points. It also offers leisure options such as rooftop swimming pools, spas, and movie theatres for a high-quality travel experience. 

Baby care rooms and play areas are provided for passengers travelling with family. Spas and shower facilities at Terminal 1 are offered for the wellness seekers. 

Service/Amenity	Location	Details
Baby Care Rooms	Multiple Locations	Private and comfortable spaces to care for infants.
Baggage Storage by Smarte Carte	Multiple Locations	Secure baggage storage to stroll hand-free during long layovers.
ATMs and Banking Services	Multiple Locations	Cash machines from various multi-national banks
BeRelax Spa	T3, Level 2	Massage and spa services; open till 11:00 PM
Changi Airport Movie Theatres	T3, Level 3	Open 24 hours for movie lovers
Porter Service	Multiple Locations	Hassle-free porter service
Swimming Pool with Jacuzzi	T1, Level 3	Open till 10:00 PM; enjoy a swim with runway views.
Charging Points	Multiple Locations	Charging ports are available at multiple locations.
Clinics & Pharmacies	Multiple Locations	facilities for urgent medical treatment and medication needs.
Entertainment Deck	T2, Level 3	Gaming and other immersive activities
Free-to-use Rest Areas	Multiple Locations	Comfortable seating areas for napping or relaxing.
Hub & Spoke	T2, Level 1	Offers wellness amenities, open 24/7
Internet Connection	Multiple Locations	Complimentary Wi-Fi is available pre-security and post-security
JustCo	Multiple Locations	Coworking spaces available
Passenger Meeting Services	Multiple Locations	Meet & Greet services for travelers.
Pay-per-use Showers	T2, Level 1	Cold and hot showers, open till 22:00.
Play Area	Multiple Locations	Indoor children’s play area
Prayer Rooms	Multiple Locations	Secluded spaces for prayer and meditation.
SIM Card Purchase	Multiple Locations	Dedicated kiosk for Local SIM card or eSIM purchase
Smoking Areas	Multiple Locations	Designated smoking zones throughout the airport.
Wheelchairs & Accessibility Aids	Multiple Locations	Accessibility aids for travelers; available on request

Parking Options at SIN Terminal 1

Parking options abound at Singapore Changi Airport Terminal 1, both short- and long-term. The Terminal 1/Jewel Car Park has short-term parking on levels B2M and B2; charges are 0.65 SGD per 90 minutes and 5 USD per 30-minute block thereafter. Electric Vehicle charging stations are available in Lobby C. General parking is available on Levels B3 to B5, and the rate is 0.65 SGD per 15-minute block. Below is an overview: 

Car Park	Type	Charges
Terminal 1 / Jewel Car Park	Short-term Parking	0.65 SGD per 15-minute block. 60 SGD for a day
General Parking (B3 to B5)	First 90 mins: 0.65 SGD per 15 minblock subsequent: 5 SGD per 30-minute block	First 90 mins: 0.65 SGD per 15 minblock subsequent: 5 SGD per 30-minute block

Transportation Options at Terminal 1 of SIN

Getting to and from Singapore Changi Terminal 1 is easy and convenient since passengers will get multiple transportation options: 

Transportation Option	Location	Additional Info
MRT (Mass Rapid Transit)	Basement Level 2	Take the East-West Line from Tanah Merah MRT Station
Public Bus	Exit Hall	Take buses 24, 27, 34, 36, 53, 110, and 858 for Terminal 1
Private Hire Car	Departure drop-off at T1	Book car hire with Grab, Gojek, Zig, or Ryde.
Taxis	Arrival Hall, Level 1	24/7 availability
Airport Shuttle Service	Bus Terminal, Ground Level	To city hotels

Terminal 1 Map of Singapore Changi Airport (SIN) 

A detailed interactive map of Singapore Changi Airport Terminal 1 helps passengers navigate hassle-free and features clear signage for boarding gates, amenities, and services. 

Conclusive Statement

Singapore Changi Airport Terminal 1 is an international aviation hub that presents passengers with a unique travel experience. The amenities include automated check-in counters, a variety of food and drink outlets, and sumptuous lounges. What’s more, there is comfort and convenience for all travelers to enjoy, including unique features like the Tropical Rainforest Vivarium. 

In addition, dedicated baggage claim areas, lost-and-found assistance, and transportation options from Terminal 1 further enhance the passenger experience. 

Frequently Asked Questions